Welcome to OliveHerbMarket's Privacy Policy. We are committed to protecting your personal data and your privacy. This policy explains what data we collect, how we use it, and your rights. It applies when you visit our site at oliveherbmarket.sbs or use our services for ordering pizza and related products.
Data we collect and how we collect it
We may collect personal data when you interact with our site, create an account, place an order, subscribe to updates, or contact us. The categories of data include identifiers such as your name, contact details, and payment information; transactional data related to orders; preferences and feedback; and device or usage data through cookies and similar technologies. We may also collect data automatically about how you navigate our site, including pages visited and time spent on pages.
How we use your information
We use the data to provide and improve our services, process and fulfill orders, communicate about your orders, and respond to inquiries. We may use your data to:
- process payments and prevent fraud
- manage your account and orders, including delivery scheduling
- send confirmations, receipts, updates, and marketing communications with your consent or where permitted by law
- analyze site usage and preferences to tailor content, menus, and promotions
- improve site security and reliability
Cookie and tracking technologies
We and our partners use cookies and similar technologies to recognize you across devices, remember your preferences, analyze traffic, and provide personalized content. You can manage cookie settings in your browser and withdraw consent where applicable. Some features may require cookies to function properly.
Legal bases for processing
We rely on legitimate interests, contract performance, and your consent where required by law to process personal data. When processing is based on consent, you may withdraw it at any time. We will provide you with choices and control over your information in accordance with applicable laws.
Sharing your information
We may share data with service providers who help us run our business (e.g., payment processors, delivery partners, hosting and analytics services). We ensure these parties provide appropriate safeguards. We may also share data as required by law or to protect rights and safety. We do not sell your personal data to third parties.
International transfers
Your information may be transferred to and stored in jurisdictions outside your country. When we do so, we require adequate safeguards to protect your data and comply with applicable laws. For details about the safeguards, contact us using the details below.
Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention
We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
Your rights and choices
You have rights regarding your data, including access, correction, deletion, and objection to processing or automated decisions where applicable. You may request a copy of your data, request deletion, or revoke consent. To exercise these rights, or if you have questions about privacy, contact us at the details below. You may also unsubscribe from marketing communications using the link provided in messages.
Children
Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to this policy
We may update this Privacy Policy from time to time. When changes are material, we will provide notice as appropriate and update the “Last updated” date at the top of the policy. Continued use of our services after changes indicates your acceptance of the revised policy.
Contact us
If you have any questions about this policy or our privacy practices, please contact OliveHerbMarket at oliveherbmarket.sbs or by phone at +44 20 7946 0958. For mailing correspondence, you can use the address at 12 Pizza Street, Soho, London, W1D 6RU, United Kingdom.
Data controller and contact details
The data controller responsible for your personal data is OliveHerbMarket. If you have concerns about data processing or requests, please reach out to the contact methods above. We aim to respond promptly and address any issues or complaints in accordance with applicable laws.
Data categories and purposes summary
- Account data: to create and manage your account, fulfill orders, and provide customer support.
- Payment and order information: to process payments, prevent fraud, and confirm deliveries.
- Contact and preferences: to communicate updates and tailor experiences.
- Usage data and analytics: to improve the site, menus, and promotions.
- Security data: to protect your data and our systems.
By using our site, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein, subject to your rights under applicable law. This policy is designed to protect your privacy while supporting the enjoyment of high-quality pizza experiences at OliveHerbMarket.